Attention Dixie Power Members: Dixie Power is growing at a rapid rate with its membership and this requires an upgrade to improved customer management software. This upgrade will help employees better serve you, the member, with your account. The new payment portal will have added security enhancements to further protect your financial information. During the week of April 1st through April 8th, Dixie Power cannot take credit card payments during our software conversion. We realize this may cause some inconvenience to those members who have a bill due during this week. It is recommended if your power bill is due during this transition period, you may stop by Dixie Power’s Office and make a payment by cash or check. Please keep in mind that no late fees will be assessed during the month of April. If possible, you may make a credit card payment until March 30th to avoid any inconvenience. *For all members who currently have an auto credit card setup, you will need to re-enter your credit card information through on our new payment portal, SMARTHUB, starting April 9th. We appreciate you as a member of Dixie Power and strive to be your trusted energy partner. Should you have questions regarding the software transition, please feel free to call us or stop by our office. Our member service representatives are happy to serve you. Thank you for your patience and enjoy your affordable rates.

Dixie Power is accepting nominations from individuals interested in running for election on the Board in the Escalante Valley District in Iron County, UT, and Dixie District II which is the area west of River Road in St George UT. Elections are held during the member’s annual meetings in each area. The election for Escalante Valley will be held on June 5, 2018 and the election for Dixie District II will be held on June 6, 2018. The current Board members from each district will be running as incumbents. Interested candidates should contact one of the offices to obtain a Member Petition which must be returned at least 60 days prior to the member meeting per Bylaws.

Heat Pump AC Analysis

If you think your air conditioner or heat pump unit is not operating properly, Dixie Power will perform a free check-up for members only. Our technician will do an analysis of the unit and should repairs be needed, will give you a written recommendation of needed work that will assist the HVAC contractor when he arrives to perform the work. This program is not intended to take away work from the HVAC contractor but to merely save them time in diagnosing the problem before their arrival, and give our members information they need to decide if they want to have the repairs done.

Contact the Member Service Department at 435-673-3297 to schedule your free check up if your unit is not operating properly.