Attention Dixie Power Members: Dixie Power is growing at a rapid rate with its membership and this requires an upgrade to improved customer management software. This upgrade will help employees better serve you, the member, with your account. The new payment portal will have added security enhancements to further protect your financial information. During the week of April 1st through April 8th, Dixie Power cannot take credit card payments during our software conversion. We realize this may cause some inconvenience to those members who have a bill due during this week. It is recommended if your power bill is due during this transition period, you may stop by Dixie Power’s Office and make a payment by cash or check. Please keep in mind that no late fees will be assessed during the month of April. If possible, you may make a credit card payment until March 30th to avoid any inconvenience. *For all members who currently have an auto credit card setup, you will need to re-enter your credit card information through on our new payment portal, SMARTHUB, starting April 9th. We appreciate you as a member of Dixie Power and strive to be your trusted energy partner. Should you have questions regarding the software transition, please feel free to call us or stop by our office. Our member service representatives are happy to serve you. Thank you for your patience and enjoy your affordable rates.

Dixie Power is accepting nominations from individuals interested in running for election on the Board in the Escalante Valley District in Iron County, UT, and Dixie District II which is the area west of River Road in St George UT. Elections are held during the member’s annual meetings in each area. The election for Escalante Valley will be held on June 5, 2018 and the election for Dixie District II will be held on June 6, 2018. The current Board members from each district will be running as incumbents. Interested candidates should contact one of the offices to obtain a Member Petition which must be returned at least 60 days prior to the member meeting per Bylaws.

Outage Texting / Mobile App


Outage Texting

Now it’s faster and easier than ever to report your power outage to Dixie Power. We recently launched a new service enabling members to report power outages to Dixie Power via text messaging. The service was developed to be another convenient way to communicate with us!

To utilize our new texting service, you will need to complete a short registration process. Your cell phone number must also be on file at Dixie Power for the registration process to be completed successfully. If you have not provided your cell phone number to Dixie Power in the past, please contact us at 435-673-3297 to do so.

Click on the following link for step by step instructions on How to Sign Up for the Outage Texting Service.

Texting Signup Tutorial

Click on the following link to sign up page for the Outage Texting Service.

Outage Texting Sign Up Page

Mobile App

Dixie Power now offers a mobile app to assist our members who want to pay their bill anytime. Members can also monitor their usage on a daily, weekly, monthly, or yearly basis. Registration is easy and convenient. With the Dixie Power Mobile App, there is no need to call into the office to pay your bill. You can pay your bill at your leisure wherever you go! The mobile app is just another way Dixie Power strives to keep our members engaged and satisfied. Sign up today! For more information about the mobile app, please click on the following video.