Attention Dixie Power Members: Dixie Power is growing at a rapid rate with its membership and this requires an upgrade to improved customer management software. This upgrade will help employees better serve you, the member, with your account. The new payment portal will have added security enhancements to further protect your financial information. During the week of April 1st through April 8th, Dixie Power cannot take credit card payments during our software conversion. We realize this may cause some inconvenience to those members who have a bill due during this week. It is recommended if your power bill is due during this transition period, you may stop by Dixie Power’s Office and make a payment by cash or check. Please keep in mind that no late fees will be assessed during the month of April. If possible, you may make a credit card payment until March 30th to avoid any inconvenience. *For all members who currently have an auto credit card setup, you will need to re-enter your credit card information through on our new payment portal, SMARTHUB, starting April 9th. We appreciate you as a member of Dixie Power and strive to be your trusted energy partner. Should you have questions regarding the software transition, please feel free to call us or stop by our office. Our member service representatives are happy to serve you. Thank you for your patience and enjoy your affordable rates.

Dixie Power is accepting nominations from individuals interested in running for election on the Board in the Escalante Valley District in Iron County, UT, and Dixie District II which is the area west of River Road in St George UT. Elections are held during the member’s annual meetings in each area. The election for Escalante Valley will be held on June 5, 2018 and the election for Dixie District II will be held on June 6, 2018. The current Board members from each district will be running as incumbents. Interested candidates should contact one of the offices to obtain a Member Petition which must be returned at least 60 days prior to the member meeting per Bylaws.

Budget Billing

If you would like to level out your electronic payments, we have a Budget Billing plan that might be the answer for you. Budget Billing is a set amount each month. It allows you to have a bill for the same dollar amount each month. The amount to be billed each month is computed by taking the previous year’s usage and dividing by 12 to obtain a monthly average kWh consumption. Charges for this average are then computed at the current rate structure. This average amount is recalculated yearly in October and the actual account balance is also used in the calculation to true up the account at that same time. To sign up for this program you will need to have had service for at least one year at the address requesting the Budget Bill. Applicants may also elect to cancel the Budget Billing plan at anytime; the actual account balance would then be due on the next bill.

Click here to sign up for Budget Billing then click on your customer service programs